Question 1

Is a dual pricing program allowed in Texas?

Accepted Answer

Programs with two clearly posted prices, a cash price and a card price, are widely used by Texas businesses. The disclosure rules for dual pricing are different from the rules for surcharging, so how the program is set up matters. We set programs up the way the card brands and Texas rules expect, and we recommend checking with your own advisor. Our blog post on cash discounting vs. surcharging covers the details.

Question 2

What's the difference between cash discount and dual pricing?

Accepted Answer

They work the same way at the register. With a cash discount, the card price is the listed price and customers who pay cash get a discount. With dual pricing, both the cash price and the card price are shown side by side. Either way, the customer chooses how to pay.

Question 3

Do all merchants have to use dual pricing with TX Payments?

Accepted Answer

No. Dual pricing is an option for eligible merchants, not a requirement. Some businesses prefer traditional pricing, and we offer that too, including flat-rate and interchange-plus. We help you pick the setup that fits your business.

Question 4

Will my customers mind?

Accepted Answer

With clear signage and both prices visible, customers know what to expect and choose how they want to pay. Many Texas businesses already run programs like this, so plenty of customers have seen it before.

Question 5

Which POS systems support dual pricing?

Accepted Answer

The platforms we carry support it, including Shift4, Clover, Genius, Dejavoo, Square, Union, Korona and Exatouch. We configure it on your terminal and POS so prices calculate automatically, and we train your staff.